Terms of Business


Our terms & conditions relate to goods supplied to you through this website. Please read and agree all the terms before making your purchase.

“we” means Love Leah Designs and “you” means our customer or potential customer for products.


Placing and order with Love Leah Designs:

Please add the products you wish to purchase to your shopping bag, choose your required options to personalise your items and then follow the checkout procedure.

Create or log on to your account (it is not mandatory to register with us and you are able to check out without logging in).

Ensure you have read and agreed to our terms and conditions.

Proceed to the checkout page.

An order acknowledgement will then be sent to you.

Should, for any reason, we be unable to meet your order requirements we will contact you to advise.

Faulty/Incorrect order


Upon arrival of your order if your item(s) are either faulty or incorrect please adhere to the following:

Please contact us within 24 hrs to advise of the issue. We can be contacted via email at loveleahdesigns1@gmail.com

All faulty/incorrect items (once agreed) must be returned to Love Leah Designs.

If an error has been made on our part we will refund for the cost of postage to return the item(s).

We will endeavour to send replacement items out to asap, however if we are unable to do this in time for your event we will contact you and issue a full refund.


We will deliver the Products ordered by you to the address which you give for delivery when you make your order. If any of the details you have given us in your delivery address are incorrect, we are not liable for any items which have not been received. Estimate dispatch timescales can be found on our website. During busy periods our estimated time frames may take a little longer
Whilst we make every effort to dispatch goods during the estimation timescales that we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries. 
Some postal addresses in Northern Ireland, some offshore islands and some remote areas of Great Britain may not be covered by our normal delivery services and so we may have to contact you to advise you of extra postal charges. 
The majority of our products are dispatched Royal Mail. If you have not received your items, you must check with your local sorting office even if you have not received notification from your postman that they are holding items for you. 
In the event that we reproduce an item for you and subsequently the original is returned as undelivered by our delivery companies, we reserve the right to charge an administrative fee up to 100% of the price of the reproduced product. 


The colour of the product you receive may not match the colour as displayed by our website on your computer monitor. Please be aware that if colour is important to you, your order is placed at your own risk. You are advised to purchase non-personalised robes and return at your cost for personalisation. A new delivery charge would also apply. 

Colours chosen by the buyer are final, we cannot be held responsible for the choices chosen by the buyer. These are personalised items and are non refundable. We do not replace the items if you do not like your colour combinations once printed. 
Whilst we take great care to photograph our products monitors can distort the colour quite considerably from what is shown on the computer to what is received in real life. As with all products that are created if you purchase a robe today and another in 6 months we can not guarantee the same shading as the material will be different and created in a different season.

All images on our website are for illustrative purposes only.

Recommendation: Darker colours on light patterned gowns like Black, Navy, Hot Pink print work well. White on darker patterned gowns. This is a recommendation only. We are not liable if you do not like the choice chose. 


You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions. 

Wash on low setting

Iron on a low setting inside out ideally under a teatowel or towel

Do not dry clean 

We do not accept any liability for items damaged during washing or ironing
If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.
Only the parties to these terms and conditions may seek to enforce them. Nothing in these terms and conditions is intended as granting any persons who are not parties to these terms any rights under the Contracts (Rights of Third Parties) Act 1999.